Microsoft 365 Copilot · Adoption & Usage

Copilot Analytics Overview

Last refreshed 7/28/2026, 2:00:54 PM
Licensed Users
881
Active (7 days)
579
Active (30 days)
734
Active (90 days)
791
Adoption Rate (30d)
83%

30-day active users — trend

Built from daily snapshots since this dashboard started running — Microsoft's report only gives a current-state count, not history, so this trend fills in day by day.

734
07-28

Active users by app (30 days)

Copilot Chat
605
Microsoft Teams
564
Outlook
517
Loop
373
Excel
262
Word
183
PowerPoint
147
OneNote
13

Adoption summary

734 of 881 licensed users (83%) have used Copilot in the last 30 days.
147 licensed seats show no activity in that window.

Cost of unused licenses

Based on a placeholder rate of $30/seat/month — update COPILOT_MONTHLY_SEAT_COST_USD in the code to your actual negotiated rate for accurate figures. Microsoft doesn't expose real per-seat billing this granularly the way Anthropic's API does. "Wasted on Inactive Seats" counts real people only — 9 shared/service mailbox licenses ($270/mo) are broken out separately, since removing those is a different decision than removing a dormant employee's seat.

Total Monthly License Cost
$26,430
Wasted on Inactive Seats/mo
$4,140
Wasted Annualized
$49,680
Effective Cost / Active User
$36
Shared Mailbox Licenses/mo
$270

Adoption by brand/company

BrandLicensedActive (30d)Adoption
KnitWell Corporate 313 266 85%
Talbots 150 119 79%
Chico's 145 131 90%
Ann Taylor 134 111 83%
Lane Bryant 79 67 85%
LOFT 50 39 78%
Ascena Retail (shared/legacy) 1 1 100%
Shared / Service Mailboxes 9 0 0%

"Shared / Service Mailboxes" is a separate category, not a real brand — it's pulled out of every other row above so shared mailboxes don't drag down a brand's actual adoption rate.

Depth of adoption

How many of the 8 Copilot surfaces each licensed user actually uses — 0 apps means licensed but never active; higher numbers mean broader, more integrated usage.

0 apps
140
1 app
67
2 apps
132
3 apps
136
4 apps
181
5 apps
126
6 apps
62
7 apps
25
8 apps
3

Inactive licenses (no activity in 30 days)

Download CSV
NameEmailLast ActivityType
ATF - PM MailboxATF-PMMailbox@AscenaRetail.comNeverShared/Service
LOS - PM MailboxLOS-PMMailbox@AscenaRetail.comNeverShared/Service
Tracey CoussiratTracey.Coussirat@knitwellgroup.comNeverPerson
ATFS PLC Calendar MailboxATFS_PLCCalendarMailbox@anninc.comNeverShared/Service
LOS PLC Calendar MailboxLOS_PLCCalendarMailbox@anninc.comNeverShared/Service
Loft - PM MailboxLoft_PM@anninc.comNeverShared/Service
Martina HimlovaMartina.Himlova@anntaylor.comNeverPerson
Amy RobjohnAmy.Robjohn@loft.comNeverPerson
ANN - PM mailboxAnnTaylor_PM@anninc.comNeverShared/Service
LOFT PLC Calendar MailboxLOFT_PLCCalendarMailbox@anninc.comNeverShared/Service
ATS PLC Calendar MailboxATS_PLCCalendarMailbox@anninc.comNeverShared/Service
Promo-Ops-CalendarPromo-Ops-Calendar@ascenaretail.comNeverShared/Service
Kerry BrownKerry.Brown@knitwellgroup.comNeverPerson
Alessandra BrunialtiAlessandra.Brunialti@lanebryant.comNeverPerson
Rob BaisdenRob.Baisden@knitwellgroup.comNeverPerson
Delicia Castonguaydelicia.castonguay@knitwellgroup.comNeverPerson
KWG Assortment Optimization SupportAssortmentOptimizationSupport@knitwellgroup.comNeverPerson
Susan AndersonSusan.Anderson@knitwellgroup.comNeverPerson
Suren DharanikotaSuren.Dharanikota@knitwellgroup.comNeverPerson
Manuel Liramanuel.lira@knitwellgroup.comNeverPerson
Roland GorisRoland.Goris@knitwellgroup.comNeverPerson
Riya GuptaRiya.Gupta1@knitwellgroup.comNeverPerson
Lakshmi KethireddyLakshmi.Kethireddy@Knitwellgroup.comNeverPerson
Courtney Barabas-EsperanceCourtney.BarabasEsperance@talbots.comNeverPerson
Christine SchmidtChristine.Schmidt@talbots.comNeverPerson
Charla HallCharla.Hall@talbots.comNeverPerson
Bethany McPhilemyTB6BJM@talbots.comNeverPerson
Alexandra PalmisanoAlexandra.Palmisano@talbots.comNeverPerson
Jen Dwyerjennifer.dwyer@talbots.comNeverPerson
Jared DebnamJared.Debnam@talbots.comNeverPerson
Karissa D. ConnerKarissa.Conner@talbots.comNeverPerson
Rachael DimesticoRachael.Dimestico@talbots.comNeverPerson
Stephanie BrunoStephanie.Bruno@talbots.comNeverPerson
Jennifer CornwellJennifer.Cornwell@talbots.comNeverPerson
Kelly UhlerKelly.Uhler@talbots.comNeverPerson
Sonja GildeaSonja.Gildea@talbots.comNeverPerson
Amanda McClureAmanda.McClure@talbots.comNeverPerson
John MillerJohn.Miller@talbots.comNeverPerson
Beth LovelaceBeth.Lovelace@talbots.comNeverPerson
Hassan Akbarhassan.akbar@chicos.comNeverPerson
Wahaj MoinWahaj.Moin@Knitwellgroup.comNeverPerson
Abbey KebeAbbey.Kebe@lanebryant.comNeverPerson
Marcus RanneyMarcus.Ranney@KnitWellGroup.comNeverPerson
Gokul KarunakaranGokul.Karunakaran@talbots.comNeverPerson
Kaitlin ValdiviaKaitlin.Valdivia@lanebryant.comNeverPerson
Hariraja PrabhuHariraja.Prabhu@Knitwellgroup.comNeverPerson
Nhi TranNhi.Tran@anntaylor.comNeverPerson
Redeate LemmaRedeate.Lemma@loft.comNeverPerson
Olivia McnamaraOlivia.McNamara@knitwellgroup.comNeverPerson
Grace Timongrace.timon@chicos.comNeverPerson

Showing first 50 of 147 — download the CSV for the full list.