Microsoft 365 Copilot · Adoption & Usage

Copilot Analytics Overview

Last refreshed 7/28/2026, 9:19:12 PM
Licensed Users
780
Active (7 days)
578
Active (30 days)
723
Active (90 days)
765
Adoption Rate (30d)
93%
Inactive Users (30d)
57

Licensed Users now comes from your true current license assignment (780 assigned of 800 purchased, per Microsoft's subscribedSkus data) — not just row-count from the usage report, which included stale entries for people no longer licensed.

30-day active users — trend

Built from daily snapshots since this dashboard started running — Microsoft's report only gives a current-state count, not history, so this trend fills in day by day.

723
07-28

Active users by app (30 days)

Copilot Chat
598
Microsoft Teams
556
Outlook
512
Loop
367
Excel
261
Word
181
PowerPoint
147
OneNote
13

Adoption summary

723 of 780 licensed users (93%) have used Copilot in the last 30 days.
57 licensed seats show no activity in that window.

Cost of unused licenses

Based on your confirmed rate of $30/seat/month. "Wasted on Inactive Seats" counts real people only — 2 shared/service mailbox licenses ($60/mo) are broken out separately, since removing those is a different decision than removing a dormant employee's seat.

Total Monthly License Cost
$23,400
Wasted on Inactive Seats/mo
$1,650
Wasted Annualized
$19,800
Effective Cost / Active User
$32
Shared Mailbox Licenses/mo
$60

Adoption by brand/company

BrandLicensedActive (30d)Adoption
KnitWell Corporate 277 260 94%
Chico's 136 131 96%
Talbots 125 118 94%
Ann Taylor 122 109 89%
Lane Bryant 75 66 88%
LOFT 42 38 90%
Ascena Retail (shared/legacy) 1 1 100%
Shared / Service Mailboxes 2 0 0%

"Shared / Service Mailboxes" is a separate category, not a real brand — it's pulled out of every other row above so shared mailboxes don't drag down a brand's actual adoption rate.

Depth of adoption

How many of the 8 Copilot surfaces each licensed user actually uses — 0 apps means licensed but never active; higher numbers mean broader, more integrated usage.

0 apps
57
1 app
64
2 apps
129
3 apps
135
4 apps
178
5 apps
125
6 apps
62
7 apps
25
8 apps
3

Inactive licenses (no activity in 30 days)

Download CSV
NameEmailLast ActivityType
Kerry BrownKerry.Brown@knitwellgroup.comNeverPerson
Delicia Castonguaydelicia.castonguay@knitwellgroup.comNeverPerson
LOFT PLC Calendar MailboxLOFT_PLCCalendarMailbox@anninc.comNeverShared/Service
LOS PLC Calendar MailboxLOS_PLCCalendarMailbox@anninc.comNeverShared/Service
Riya GuptaRiya.Gupta1@knitwellgroup.comNeverPerson
Rachael DimesticoRachael.Dimestico@talbots.comNeverPerson
Abbey KebeAbbey.Kebe@lanebryant.comNeverPerson
Marcus RanneyMarcus.Ranney@KnitWellGroup.comNeverPerson
Olivia McnamaraOlivia.McNamara@knitwellgroup.comNeverPerson
Indhu ChandranIndhu.Chandran@knitwellgroup.com2026-03-24Person
Kiran YarradoddiKiran.Yarradoddi@knitwellgroup.com2026-04-03Person
Tina KimTina.Kim@loft.com2026-04-16Person
Malcolm HargraveMalcolm.Hargrave@knitwellgroup.com2026-04-22Person
John CivaliJohn.Civali@KnitWellGroup.com2026-04-24Person
Cassidy Macecassidy.mace@chicos.com2026-04-28Person
Eric HertelEric.Hertel@KnitWellGroup.com2026-05-01Person
Alyssa HartoryAlyssa.Hartory@lanebryant.com2026-05-14Person
Erin AlipertiErin.Aliperti@knitwellgroup.com2026-05-20Person
Zacharry GeorgesZacharry.Georges@anntaylor.com2026-05-21Person
Santosh BattulaSantosh.Battula@knitwellgroup.com2026-05-24Person
Jessica FelongJessica.Felong@anntaylor.com2026-05-27Person
Alexandra TurnerAlexandra.Turner@anntaylor.com2026-05-27Person
Nico AmatulloNico.Amatullo@loft.com2026-05-27Person
Aud NybakkenAud.Nybakken@loft.com2026-06-04Person
Benedict JohnsonBenedict.Johnson@knitwellgroup.com2026-06-09Person
Christina KimChristina.Kim1@anntaylor.com2026-06-09Person
Jennifer Boothjennifer.booth@chicos.com2026-06-09Person
Muhammad IrshadMuhammad.Irshad@Knitwellgroup.com2026-06-09Person
Deborah SchmidtDeborah.Schmidt@anntaylor.com2026-06-10Person
Tara EllefTara.Ellef@talbots.com2026-06-11Person
Annalise WilkesAnnalise.Wilkes@anntaylor.com2026-06-11Person
Shawna BurgeShawna.Burge@lanebryant.com2026-06-12Person
Rachel BibberRachel.Bibber@talbots.com2026-06-15Person
Aveline WyattAveline.Wyatt@knitwellgroup.com2026-06-17Person
Linh HoangLinh.Hoang@talbots.com2026-06-17Person
Amanda NeffAmanda.Neff@anntaylor.com2026-06-18Person
Carley ZarzekaCarley.Zarzeka@anntaylor.com2026-06-18Person
Nour MohamedNour.Mohamed@anntaylor.com2026-06-18Person
Dean VanmeterDean.Vanmeter@anntaylor.com2026-06-22Person
Maria AlexopoulosMaria.Alexopoulos@anntaylor.com2026-06-22Person
Himadeep NursingHimadeep.Nursing@knitwellgroup.com2026-06-22Person
Christina CurranChristina.Curran@talbots.com2026-06-22Person
David Vidlunddavid.vidlund@chicos.com2026-06-23Person
Alaina ReinhardtAlaina.Reinhardt@talbots.com2026-06-23Person
Erika AmaralErika.Amaral@loft.com2026-06-24Person
Cathleen GravesCathleen.Graves@LaneBryant.com2026-06-24Person
Corinne GriesdornCorinne.Griesdorn@lanebryant.com2026-06-24Person
Brooke RetellBrooke.Retell@anntaylor.com2026-06-25Person
Ling TuLing.Tu@anntaylor.com2026-06-25Person
Patrick WalshPatrick.Walsh@knitwellgroup.com2026-06-25Person

Showing first 50 of 57 — download the CSV for the full list.